At St Philips Care, we love it when we receive excellent feedback, both from residents and their families, as well as external professionals.

It is always heartening when other professionals that we work alongside acknowledge and appreciate the work that we do.

Here are two lovely testimonials from professionals who work with our fantastic care team at Pine Trees Care Centre in Cornwall.

“I have been coming into Pine Trees care home for 14 years now and have seen many changes throughout the years.

In more recent times it has changed in a very positive way, there always seems to be activities on for the residents and there is always good feedback from them regarding this. It is so nice to see a care home that makes such things a priority, whether it be playing bingo or having their nails painted it always seems to raise a smile for the residents.

The staff all have a very positive outlook and are always friendly and helpful, it’s always a pleasure to visit.”

A phlebotomist working in partnership with the District nursing team.

“I have worked as a district nurse for nearly 20 years in this area and would like to Congratulate the management and ALL staff of Pine Trees care home for their excellent work over the last few years. It has been an exceptionally tough time for health and care workers during this time but I am impressed by the dedication shown to patients by all the staff.

I would like to express my thanks to Kyle and his staff for taking on board the severity of the situation and embracing extra duties such as wound care and particularly diabetes care. His staff was taught CBG reading and insulin administration and continues to show great expertise in all aspects of care.

I would recommend this care home as being one of the best in the area. WELL DONE—Keep up the excellent work.”

Community nurse/Nurse Assessor (Homefirst)