Quality Care Management
At St Philips Care great care is at the heart of all that we do. “We pride ourselves on the open and transparent care that we provide, and always strive to improve and develop the quality of the care that we give to our residents,” says Paul Farmer, CEO of St Philips Care.
As well as ensuring that the care that we currently deliver is first-rate, we also invest in our training to make sure that our workforce is constantly evolving to meet the growing needs of our residents. The training that we give means that our care staff are capable and dependable in all situations. We take the responsibility of caring for our residents very seriously and have policy and structure in place, should any concerns arise. Our National Care Director and Clinical Care Director have oversight over all of our 32 care homes, with a team of highly professional regional managers who care for groups of homes in their areas.
In all that we do and at all times, the care of our residents is our priority. We always strive to deliver quality care with kindness and compassion, and ensure that we always act swiftly should the quality of care be less than we expect. Our supportive management structure ensures that additional support is immediately available and any necessary changes can be implemented quickly and efficiently.