Our sole focus of attention at St Philips is to ensure our residents are able to achieve the outcomes and overall wellbeing we would all want for ourselves.
Although there is no substitute for the care and attention provided by our staff, information technology is playing an increasingly important role in supporting the positive outcomes we can achieve.
St Philips is at the forefront of investing in such technology including care planning, medication recording and upgrades to silent call bells where available.
As well as investing in technology to ensure that we deliver an exceptionally high standard of care, we also ensure that the care that we deliver is openly and transparently monitored and audited. Our onsite home manager can monitor care online and in person, being ably supported by our team of auditors at our head office. They have the capability to monitor in real time, producing daily reports, which promote an ongoing high level of quality assurance for all of our homes.
Our residents are at the heart of all that we do, and we invest in modern technology to ensure that they are consistently cared for with kindness and compassion.
Electronic care planning
Providing Person Centred Care
‘Why would we want our care staff to be buried under a mountain of paperwork when they can be by the side of your oved one’
Technology has provided the opportunity to record in much greater detail and accuracy care at the point of delivery. No longer do staff have to step away from the ‘care floor’ to retrospectively record care delivered which often leads to missed information and inefficiency.
An improvement in the information available has undoubtedly led to the possibility of better overall outcomes being achieved and an increase in the available time to support physical and mental wellbeing with each person.
Keeping our Residents Safe
St Philips has invested in an electronic medication system which not only supports the dispensing process but also allows management oversight to track dispensing including alerts where refusal occurs to take any prescribed medication.