OUR COMMITMENT
Our priority at St Philips Care is to ensure that our residents regard our homes as their own home.
Having a person centred approach enables us to meet the needs of all our residents on a 24 hour basis and address any change in need. We are always happy to receive feed back from our residents and relatives, and regularly send out customer surveys as your opinions are very important to us. This also helps us to improve our service and introduce new idea.
We also are very happy to facilitate independent advocacy services. We are committed to our residents retaining links with the local community and regularly host various in house activities which include the local community. Residents have the freedom to join in as they choose and are always encouraged to continue with hobbies and past-times both inside and outside of the home. We receive regular visits from local GPs, hairdressers, dentists, opticians, chiropodists and other services can be provided as requested. We ensure that residents can attend religious services as they wish; either inside or outside of the home and all religious beliefs are respected at all times. We have Quality systems in our homes which helps us identifying any shortfalls and working with the staff to correct them and also ensuring we are self monitoring the care and quality we are providing . We constantly strive to improve and maintain our standards and work with all professionals and regulators to ensure this.
#Compassionincare
REVIEWS
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All our homes are designed for you. From our range of enjoyable and engaging activities to our delicious home-cooked meals, we want to make your life better.
“We pride ourselves on delivering first-rate care to all who live with us. From spending quality time with the residents to ensuring that all our care is compliant and transparent, we support and value our carers and the brilliant job that they do. If you are looking for 24-hour care delivered with kindness and compassion, come and join the St Philips family.” Paul Farmer, CEO, St Philips Care Group.