Our priority at St Philips Care is to ensure that our residents regard our homes as their own home.
We want everyone to feel that they are able to retain their independence, privacy, dignity and way of life in an environment that provides them with the safety, security and specialist care that they need to live their lives to the full. Everyone has their own named key nurse or key worker who works closely with them , their family and friends to develop a personalised care plan, which is continually evaluated and reviewed.
Having a person centred approach enables us to meet the needs of all our residents on a 24 hour basis and address any change in need. We are always happy to receive feed back from our residents and relatives, and regularly send out customer surveys as your opinions are very important to us. This also helps us to improve our service and introduce new idea.
We also are very happy to facilitate independent advocacy services. We are committed to our residents retaining links with the local community and regularly host various in house activities which include the local community. Residents have the freedom to join in as they choose and are always encouraged to continue with hobbies and past-times both inside and outside of the home. We receive regular visits from local GPs, hairdressers, dentists, opticians, chiropodists and other services can be provided as requested. We ensure that residents can attend religious services as they wish; either inside or outside of the home and all religious beliefs are respected at all times. We have Quality systems in our homes which helps us identifying any shortfalls and working with the staff to correct them and also ensuring we are self monitoring the care and quality we are providing . We constantly strive to improve and maintain our standards and work with all professionals and regulators to ensure this.
Two student nurses from UWS Dumfries Campus came along to visit Alma as part of their university project looking at promoting physical activity. The students researched literature to see what activities have been researched as being beneficial to the older generation that would benefit all or at least most individuals at Alma house and then came along and carried out these activities with an interactive session of various exercise activities. This has been the 3rd year we have supported the students who are ever so grateful for our support. Our residents had a fun filled afternoon.read more
February has been a very busy month in the care home from Chinese New Year to spreading the love for Valentine’s Day with much more planned for the upcoming months so watch this space.read more
Welcome to our February newsletter, hopefully this will give you a little insight into some of the things we get up to and how we spend some of our time here at The Grange. Below are some of the things we’ve enjoyed so farread more
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