Our priority at St Philips Care is to ensure that our residents regard our homes as their own home.
We want everyone to feel that they are able to retain their independence, privacy, dignity and way of life in an environment that provides them with the safety, security and specialist care that they need to live their lives to the full. Everyone has their own named key nurse or key worker who works closely with them , their family and friends to develop a personalised care plan, which is continually evaluated and reviewed.
Having a person centred approach enables us to meet the needs of all our residents on a 24 hour basis and address any change in need. We are always happy to receive feed back from our residents and relatives, and regularly send out customer surveys as your opinions are very important to us. This also helps us to improve our service and introduce new idea.
We also are very happy to facilitate independent advocacy services. We are committed to our residents retaining links with the local community and regularly host various in house activities which include the local community. Residents have the freedom to join in as they choose and are always encouraged to continue with hobbies and past-times both inside and outside of the home. We receive regular visits from local GPs, hairdressers, dentists, opticians, chiropodists and other services can be provided as requested. We ensure that residents can attend religious services as they wish; either inside or outside of the home and all religious beliefs are respected at all times. We have Quality systems in our homes which helps us identifying any shortfalls and working with the staff to correct them and also ensuring we are self monitoring the care and quality we are providing . We constantly strive to improve and maintain our standards and work with all professionals and regulators to ensure this.
Tuesday 12th December 2017, 12 residents from our home Alma went to the Kings Arms in Dalbeattie for Christmas Lunch. The residents enjoyed the 3 course lunch with refreshments and also enjoyed spending time out with the home and seeing local...read more
We have had a smashing time over Christmas and the New Year here at Burntwood Hall. Our festivities began with our well known Christmas parties; we had two parties this year so twice the fun and laughter! Our first party this year kicked off with the fabulous Peter...read more
Once again the festivities at Burntwood are well under way; We kicked off with our Christmas light switch on the 1st of December. Our foyer is twinkling with hundreds of fairy lights and of course the centre piece being our wonderful Christmas tree. On the 7th we held...read more